You are welcome to return anything that was ordered from www.biehler-cycling.com — both new and sale items. Please send back your unwanted items for a refund, and place a new order for the correct product.
Please fill out the Return Form you received with your order, enclose it in the return package and send the goods back at your own expense.
If you didn't receive a Return Form with your order, please get in touch with our Customer Care team to request a Return Form.
Return Conditions
The return conditions apply and proof of purchase must be presented when making your return request, within the return period of 30 days from receipt of goods.
Please return your item in the original packaging with their tags. Please note, all items for return must be both unworn and unwashed and in a re-sellable condition. Any non-faulty items that are not in a condition suitable for resale (i.e. washed, soiled, or damaged), will not be refunded and be sent back to you. Customized products cannot be returned.